Contact

How Can We Help?

Owned and operated by MJR Digital Ventures LLC, we welcome every question about our pergolas, outdoor kitchens, fireplaces, and patio furniture.

We typically respond within 24 hours on business days
Reach Us

Choose Your Preferred Channel

Email
support@casaflint.com
Within 24 hours
Phone
(601)281-8435
Mon-Fri, 9 AM - 5 PM CST
Common Questions

Frequently Asked Questions

How long does shipping take?

Handling takes 1 to 3 business days, with transit averaging 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door.

What is your return policy?

We offer 30-Day Returns on eligible items. Please refer to our Return Policy page for full details on eligibility, condition requirements, and how to start a return.

Can I exchange an item for a different style or size?

Exchanges are handled through our returns process. Start a return for the original item and place a new order for the piece you prefer. Our team can walk you through the steps if needed.

What materials are used in your outdoor furniture and structures?

Our pergolas, outdoor kitchens, fireplaces, and patio furniture sets are built with weather-resistant materials selected for lasting durability. Each product listing includes detailed material and construction specs so you know exactly what you are getting.

Do your pergolas and outdoor kitchens require assembly?

Most of our larger pieces, including pergolas and outdoor kitchen setups, do require customer assembly. Each order includes detailed instructions and hardware so you can complete the build at your own pace.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

Send a Message

Drop Us a Line

Select a topic...
Pergola Questions
Outdoor Kitchen Inquiry
Patio Furniture Help
Order and Shipping Status
Returns and Exchanges
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM CST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Prompt Support

Expect a thoughtful reply within one business day, whether by email or phone.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption at every step.

Premium Craftsmanship

Every pergola, fireplace, and furniture set is built with lasting durability and timeless design in mind.

30-Day Returns

If something is not right, our return process makes it simple to find the perfect solution for your space.